
Social Counselling
Social Counselling via e-mail and telephone
From now on and until further notice, the social counselling service will only offer advice by telephone or e-mail.
OPEN TELEPHONE CONSULTATION
If you want to seek individual counselling, you can contact us in the following ways:
Do try to call several times during the office hours: you will hear a dial tone even if the line is already busy.
SCHEDULING APPOINTMENTS
Studentenwerk Leipzig's Social Counselling
Studying places high demands on students, everyday student life might turn out to be a big challenge. You are not alone during difficult times in your life; Studentenwerk offers you free help and support.
Our Advisory Competence
We are the competent contact, if you have questions concerning the following issues:
You can approach us with other problems as well. Whether you think about commencing to study or already graduate and prepare for professional life - we answer your questions individually and can refer you to the proper authorities and persons.
Counselling guidelines:
- We listen to you and your concerns.
- We develop approaches to solving problems and perspectives together with you.
- We inform you about social law claims and other offers of assistance.
- We establish contacts for you to other counselling offices, assistance services, and authorities in charge, if necessary.
- We want to encourage you to act as experts in your own interest.
Appointments and Office hours
Make an appointment online
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You can book your preferred appointment in our online booking calendar, so you do not have to wait unnecessarily during the telephone consultation. We kindly ask you to outline the reason for your vistit in "Wünsche und Anmerkungen" (wishes and remarks) in order for us to assign the right contact person for your request. As an alternative, you can schedule appointments by phone or by e-mail.
Open telephone cosultation
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Please refer to the orange box at the top of the page for our office hours and contact details. You do not need to make an appointment in advance to make use of the open telephone consultation hours. Do try to call several times during the office hours: you will hear a dial tone even if the line is already busy.
Telephone counselling
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You can't make it to our offie hours? Make an appointment for telephone counselling with sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de.
Who we are

Ms. Kuppardt
Counselling in English possible.
Find out more about Studying with Residence Permit (and EU/EEA).

Ms. Engelmann
Counselling in English possible.
Find out more about StuFaz and on Studying with Child(ren).

Aike Dägling
Find out more about Studying with a Disability.

Ms. Winkler
Counselling in English possible.

Jenny Wehling
Counselling in English possible.
Where to Find Us
- Center for Social Services (CSS) – Gutenbergplatz 4, 04103 Leipzig, 4th floor
At the moment there are no personal consultations taking place. Please send your request by sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (e-mail) or call us during our telephone consultation hours. Please refer to the orange box at the top of the page for our office hours and contact details.
Questions and Answers
How do I get an appointment?
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You can book your desired appointment online, and we will call you for a consultation. On Tuesdays and Thursdays, you can also reach us without an appointment during our office hours - currently only by telephone. If you would like an appointment on another day, please contact us by sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (email) with your request and indicate possible times for a return call.
I am planning a leave of absence - what should I keep in mind?
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As there are many things to be taken into account we recommend an individual consultation to find answers to all of your questions. For example, BAföG is not paid during a leave of absence, child benefit is only paid in exceptional cases, and there are many other things you should know.
What do I have to consider with regard to student jobs?
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A lot of things - that is why we cannot answer this question comprehensively at this point. It depends e.g. on your health insurance status, the contractual form of your job/s and how you otherwise finance your studies. Why not contact our Social Counselling Service for advice?
If you are looking for a student job, please visit our job portal.
How do I find a disabled-friendly apartment?
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Studentenwerk offers various options of disabled-friendly housing; we have also assistant rooms for rent. If you are interested, please visit the disabled-friendly housing page or contact Aike Dägeling, one of or Counsellors, at sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de.
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What do I have to consider when I want to work self-employed alongside my studies?
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Many students work alongside their studies. Usually students want to earn some money with an activity that is compatible with studying. But pay attention: Interesting student jobs are often offered as activity of an independent character, e.g. honorary jobs, and there is a lot to consider here. In the information sheet you will find the most important general information on the topic without claiming it to be complete. If you have any further questions, you are welcome to make an appointment with our social counselling service for a personal consultation.
What is the difference between psychosocial counselling and social counselling?
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In general, you can say that psychosocial counselling deals with issues concerning the handling of stress and difficult situations in studies and everyday life, while social counselling deals with issues of financing options, studying with children, studying with chronic diseases etc.
Many issues are in general relevant to social counselling and psychosocial counselling. The question, for instance, whether a leave of absence is reasonable due to a disease or great stress, does not only involve the aspect of how to benefit from that time to feel better and be able to study again (psychosocial counselling), but often also the problem of how to finance this period (social counselling). That is why psychosocial counselling and social counselling collaborate closely in many aspects – provided the respective student gives his or her consent.
If you are not sure which of the two counselling services to contact (first), you can describe your problem and ask for our evaluation in an studierendenberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (e-mail).
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Contact
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Social Counselling
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Address:Center for Social Services (CSS), Gutenbergplatz 4, 4th floor, Room402
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Email:sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de