Social Counselling via e-mail and telephone

From now on and until further notice, the social counselling service will only offer advice by telephone or e-mail.

We have compiled answers to frequently asked questions in our FAQs.

If you would like to seek individual counelling, you can contact us in the following ways: 

  • Call us at +49 1761 9659 674 (Ms. Engelmann) or +49 1761 9659 679 (Ms. Wehling) during our office hours. Do try to call several times, you will hear a dial tone even if the counsellor is already busy.
  • International students will find support (also in English) on our page "Studying with Residence Permit". 

Telephone consultation hours: 

  • Tuesdays 9.00 to 11.00 a.m.
  • Thursdays 1.00 to 3.00 p.m. 

You can also send us an e-mail with your request and, if necessary, your telephone number and possible callback times to sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de.

Outdoor Course for student parents starting from October

Studentenwerk Leipzig's Social Counselling

Studying places high demands on students, everyday student life might turn out to be a big challenge. You are not alone during difficult times in your life; Studentenwerk offers you free help and support.

Our Advisory Competence

We are the competent contact, if you have questions concerning the following issues:

You can approach us with other problems as well. Whether you think about commencing to study or already graduate and prepare for professional life - we answer your questions individually and can refer you to the proper authorities and persons.

Counselling guidelines:

  • We listen to you and your concerns.
  • We develop approaches to solving problems and perspectives together with you.
  • We inform you about social law claims and other offers of assistance.
  • We establish contacts for you to other counselling offices, assistance services, and authorities in charge, if necessary.
  • We want to encourage you to act as experts in your own interest.

Appointments and Office hours

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You can book your preferred appointment in our online booking calendar, so you do not have to wait unnecessarily during the telephone consultation. We kindly ask you to outline the reason for your vistit in "Wünsche und Anmerkungen" (wishes and remarks) in order for us to assign the right contact person for your request. As an alternative, you can schedule appointments by phone or by e-mail.

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  • Tuesdays 9.00 - 11.00 a.m.
  • Thursdays 1.00 - 3 .00p.m.

Please refer to the orange box at the top of the page for our office hours and contact details. You do not need to make an appointment in advance to make use of the open telephone consultation hours. Do try to call several times during the office hours: you will hear a dial tone even if the line is already busy.

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You can't make it to our offie hours? Make an appointment for telephone counselling with sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de.

Who we are

Sozialberaterin Jana Kupphardt Studentenwerk Leipzig

Ms. Kuppardt

Social Counsellor & Contact for International Students
+49 1761 9659 673
sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

Counselling in English possible.

Find out more about Studying with Residence Permit (and EU/EEA).

Ms. Engelmann

Social Counsellor & Contact Person for Students with Children
+49 1761 9659 674
sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

Counselling in English possible.

Find out more about StuFaz and on Studying with Child(ren)

Aike Dägling

Aike Dägling

Social Counsellor & Contact Person for Students with disabilities/chronic illnesses
+49 341 9659 941
sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

Find out more about Studying with a Disability.

Julia Winkler

Head of Department
+49 1761 96 59 672
winkler {{ätt}} studentenwerk-leipzig {{punkt}} de

Counselling in English possible.

Jenny Wehling

Social Counsellor for students with child(ren) and international students
+49 1761 9659 679
sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

Counselling in English possible.

Where to Find Us

At the moment there are no personal consultations taking place. Please send your request by sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (e-mail) or call us during our telephone consultation hours. Please refer to the orange box at the top of the page for our office hours and contact details. 

Questions and Answers

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You can schedule your preferred appointment for Tuesdays or Thursdays online. If want to schedule an appointment for another day, please contact us by e-mail, indicating your preferred date/time.

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We offer public counseling on three different locations. It is not necessary to agree an appointment for the open office hours, simply come by. You may have to wait though, please allow for the waiting time. Please come by half an hour before the open office hours end.

Center for Social Services (CSS) at Gutenbergplatz
Tuesday 1:30 - 2:30 p.m.
Thursday 9 - 11 a.m.

Studenten Service Zentrum (SSZ) at Goethestraße
Tuesday 9 - 11 a.m. and 1 - 5 p.m.
Thursday 9 - 11 a.m. and 1 - 3 p.m.

HTWK Leipzig at Geutebrückbau
Every two weeks on Wednesday 1 - 3 p.m.
Dates: April 13 and 27, May 11 and 25, June 8 and 22, July 6

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A lot of things - that is why we cannot answer this question comprehensively at this point. It depends e.g. on your health insurance status, the contractual form of your job/s and how you otherwise finance your studies. Simply come by to get advice.

If you are looking for a student job, please visit our job portal.

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Studentenwerk offers various options of disabled-friendly housing; we have also assistant rooms for rent. If you are interested, please visit the disabled-friendly housing page or contact Mrs. Winkler at winkler {{ätt}} studentenwerk-leipzig {{punkt}} de  or 0341/9659 942.

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Many students work alongside their studies. Usually students want to earn some money with an activity that is compatible with studying. But pay attention: Interesting student jobs are often offered as activity of an independent character, e.g. honorary jobs, and there is a lot to consider here. In the information sheet you will find the most important general information on the topic without claiming it to be complete. If you have any further questions, you are welcome to make an appointment with the social counselling department for a personal consultation.

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In general, you can say that psychosocial counselling deals with issues concerning the handling of stress and difficult situations in studies and everyday life, while social counselling deals with issues of financing optionsstudying with childrenstudying with chronic diseases etc.

Many issues are in general relevant to social counselling and psychosocial counselling. The question, for instance, whether a leave of absence is reasonable due to a disease or great stress, does not only involve the aspect of how to benefit from that time to feel better and be able to study again (psychosocial counselling), but often also the problem of how to finance this period (social counselling). That is why psychosocial counselling and social counselling collaborate closely in many aspects – provided the respective student gives his or her consent.

If you are not sure which of the two counselling services to contact (first), you can describe your problem and ask for our evaluation in an studierendenberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (e-mail).