Telephone consultation without appointment

  • Tuesdays 1.00 to 3.00 p.m.
    • +49 1761 9659 669 Mr Dägling
    • +49 1761 9659 673 Ms Kuppardt
    • +49 1761 9659 679 Ms Wehling
  • Thursdays 10.00 a.m. to 12.00 noon
    • +49 1761 9659 669 Mr Dägling
    • +49 1761 9659 674 Ms Engelmann
    • +49 1761 9659 673 Ms Kuppardt

Do try to call several times during the telephone consultation hours: you will hear a dial tone even if the line is already busy.

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Please try to contact us during our telephone consultation hours. Outside these office hours, you may send your request bysozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de ( e-mail). We also offer video couselling. 

Studentenwerk Leipzig's Social Counselling

Studying places high demands on students, everyday student life might turn out to be a big challenge. You are not alone during difficult times in your life; Studentenwerk offers you free help and support.

Our Advisory Competence

We are your competent contact persons, if you have questions concerning the following issues:

You can approach us with other problems as well. Whether you think about commencing to study or already graduate and prepare for professional life - we answer your questions individually and can refer you to the proper authorities and persons.

Counselling guidelines:

  • We listen to you and your concerns.
  • We develop approaches to solving problems and perspectives together with you.
  • We inform you about social law claims and other offers of assistance.
  • We establish contacts for you to other counselling offices, assistance services, and authorities in charge, if necessary.
  • We want to encourage you to act as experts in your own interest.

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You can book your preferred appointment in our online booking tool, so you do not have to wait unnecessarily during the telephone consultation. We kindly ask you to outline the reason for your vistit in "Wünsche und Anmerkungen" (wishes and remarks) in order for us to assign the right contact person for your request. As an alternative, you can schedule appointments by phone or by e-mail.

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  • Tuesdays 10.00 - 12.00 a.m.
  • Thursdays 1.00 - 4.00p.m.

Please refer to the orange box at the top of the page for our office hours and contact details. You do not need to make an appointment in advance to make use of the open telephone consultation hours. Do try to call several times during the office hours: you will hear a dial tone even if the line is already busy.

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You would like to attend a video consultation? You can comfortably book an appointment via our online booking tool and indicate that you prefer a video consultation instead of counselling over the phone.

We use Big Blue Button as our online video tool. After booking an appointment, you will receive a confirmation with a link to the online counselling room. For video counselling you need a laptop, a computer, a tablet or mobile phone with camera function as well as a headset, mobile phone headphones or a microphone integrated in your device.

If you have any further questions or would like to send us relevant documents that you wish to discuss during the consultation, please email us to sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de to allow our counsellors to have a look at them beforehand.

Appointments and Office hours

Who we are

Sozialberaterin Jana Kupphardt Studentenwerk Leipzig

Ms. Kuppardt

Social Counsellor & Contact for International Students
+49 1761 9659 673
sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

Counselling in English possible.

Find out more about International Studies

Annett Engelmann

Social Counsellor & Contact Person for Students with Children
+49 1761 9659 674
sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

Counselling in English possible.

Find out more about StuFaz and on Studying with Child(ren)

Aike Dägling

Aike Dägling

Social Counsellor & Contact Person for Students with disabilities/chronic illnesses
+49 341 9659 941
+49 1761 9659 669
sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

Find out more about Studying with a Disability.

Ms. Winkler

Head of Department (on parental leave, replacement: Hannah Cremer, Contact:
+49 341 9659 942
+49 1761 9659 672
winkler {{ätt}} studentenwerk-leipzig {{punkt}} de

Counselling in English possible.

Jenny Wehling

Social Counsellor & Contact Person for students with child(ren) and international students
+49 1761 9659 679
sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

Counselling in English possible.

Where to Find Us

At the moment there are no personal consultations taking place. Please send your request by sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (e-mail) or call us during our telephone consultation hours. Please refer to the orange box at the top of the page for our office hours and contact details. 

Questions and Answers

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You can book your desired appointment online, and we will call you for a consultation. On Tuesdays and Thursdays, you can also reach us without an appointment during our office hours - currently only by telephone. If you would like an appointment on another day, please contact us by sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (email) with your request and indicate possible times for a return call.

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As there are many things to be taken into account we recommend an individual consultation to find answers to all of your questions. For example, BAföG is not paid during a leave of absence, child benefit is only paid in exceptional cases, and there are many other things you should know.


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A lot of things - that is why we cannot answer this question comprehensively at this point. It depends e.g. on your health insurance status, the contractual form of your job/s and how you otherwise finance your studies. Why not contact our Social Counselling Service for advice?

If you are looking for a student job, please visit our job portal.

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Studentenwerk offers various options of disabled-friendly housing; we have also assistant rooms for rent. If you are interested, please visit the disabled-friendly housing page or contact Aike Dägeling, one of or Counsellors, at sozialberatung {{ätt}} studentenwerk-leipzig {{punkt}} de.


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Many students work alongside their studies. Usually students want to earn some money with an activity that is compatible with studying. But pay attention: Interesting student jobs are often offered as activity of an independent character, e.g. honorary jobs, and there is a lot to consider here. In the information sheet you will find the most important general information on the topic without claiming it to be complete. If you have any further questions, you are welcome to make an appointment with our social counselling service for a personal consultation.

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In general, you can say that psychosocial counselling deals with issues concerning the handling of stress and difficult situations in studies and everyday life, while social counselling deals with issues of financing optionsstudying with childrenstudying with chronic diseases etc.

Many issues are in general relevant to social counselling and psychosocial counselling. The question, for instance, whether a leave of absence is reasonable due to a disease or great stress, does not only involve the aspect of how to benefit from that time to feel better and be able to study again (psychosocial counselling), but often also the problem of how to finance this period (social counselling). That is why psychosocial counselling and social counselling collaborate closely in many aspects – provided the respective student gives his or her consent.

If you are not sure which of the two counselling services to contact (first), you can describe your problem and ask for our evaluation in an studierendenberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (e-mail).