The psychosocial counselling service by the Studentenwerk is realized in collaboration with the Faculty of Medicine of the Leipzig University, represented by the Clinic and Policlinic for Psychosomatic Medicine and Psychotherapy of the Leipzig University Hospital. This ensures high counselling standards as well as the integration of the latest therapeutic developments.

On the bottom of this page, you will find the answers to frequently asked questions (FAQs).

Where We Help

Studying itself as well as student life may involve great demands and challenges. It is therefore not abnormal that one has difficulties studying, personal conflicts, or is mentally stressed.

Whether you...

  • Doubt that you chose the right field of study
  • Are afraid of examination
  • Have stress or self-doubt
  • Tend to postpone things
  • Have problems finishing your studies
  • Fight with your partner
  • Have difficulties finding friends
  • Suffer from depressive moods
  • Have fears/inhibitions
  • Experienced violence or sexual assault
  • Have problems with alcohol or drugs
  • Have problems because of mental disorders

...or are stressed by other issues, you can contact us at any time and will be given professional advice and individual support in solving your personal problems!


Who We Are

The team of the counselling office includes psychologists who are licensed psychological psychotherapists or advanced in postgraduate training to become psychological psychotherapists.

Dipl.-Psych. Ruth Dölemeyer

Dipl.-Psych. Ruth Dölemeyer

Director of Psychosocial Counselling Service (PSB)
Psychological psychotherapist (BT)

Contact for international students
(counselling in English possible)

Dipl.-Psych. Christiane Bach

Dipl.-Psych. Christiane Bach

Counsellor
Psychological psychotherapist (BT)

Replacement of Dipl.-Psych. Kati Gerhardt
Contact for international students
(counselling in English possible)

Dipl.-Psych. Henrike Ziebarth

Dipl.-Psych. Henrike Ziebarth

Counsellor
Psychological psychotherapist (BT)

Dipl.-Psych. Ulrike Seidel

Counsellor
in advanced postgraduate training (BT)
psb-hmt {{ätt}} studentenwerk-leipzig {{punkt}} de

Contact for Students of HMT Leipzig

M. Sc. Psych. Pablo Paolo Kilian

Counsellor
Psychotherapist in Training

Dipl.-Psych. Kati Gerhardt

Counsellor
Psychological psychotherapist (DP)

Currently on parental leave


Our Services at a Glance

Individual Counselling

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The open office hours, for which you do not need an appointment, are held at both locations and take about 20 minutes. If you do not want to or cannot wait for an appointment, come by during the office hours, take a seat in the waiting area and we will approach you.

Tuesday 1:30-2:30 p.m.
Thursday 9-11 a.m.

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You need to schedule an appointment for individual counselling. Such a counseling session usually takes about 50 minutes. Appointments are scheduled by phone (0341-9718848) via the front desk of the Psychosomatic Outpatient Clinic during the following hours:

Monday and Tuesday 8 a.m. - 4:30 p.m.
Wednesday and Thursday 8 a.m. - 1 p.m.
Friday 8 a.m. - 12 p.m.

Please note that you cannot always reach us by phone because of operational needs. You can contact us by sending an e-mail to studierendenberatung {{ätt}} studentenwerk-leipzig {{punkt}} de  as well.

In acute emergencies, you can always make use of the counselling services offered by the City of Leipzig (german).

Group Offers

You can make use of our group offers to supplement individual counselling. They provide professional advice, psychological support, information, and helpful exchange of experiences with other students.

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Since you are not alone with your concerns and some topics repeatedly come up in our counselling sessions, we offer a space for you to exchange with other students. In order to support you, we have a great variety of offers for you like

If you have any questions, please contact studierendenberatung {{ätt}} studentenwerk-leipzig {{punkt}} de

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Our workshops are special offers in which a group is formed for a predetermined period of time.

At the moment, the following workshops are offered

  • "Showing confidence in exam or other situations"
  • "I’ll start next week!" – OR How to stop procrastinating
  • "Stressfree through your course of studies"
  • "How to leash my black dog" – How to handle depression during your studies

The participation in this Workshop will be discussed the inIndividual counselling beforehand.

If you are interested, please contact studierendenberatung {{ätt}} studentenwerk-leipzig {{punkt}} de for further information.

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Where to find us

The open office hours and individual counsellings take place at the following locations:

  • Center for Social Services – Gutenbergplatz 4, 04103 Leipzig
  • Klinik und Poliklinik für Psychosomatische Medizin und Psychotherapie – Semmelweisstr. 10, 04103 Leipzig (opposite the Russian Orthodox Church)

Frequently Asked Questions

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To make use of the counseling service, you need to agree an appointment by phone or by e-mail. Such a counseling session usually takes about 50 minutes. To agree an appointment by phone, call 0341-9718848 during the following hours:

Monday and Tuesday 8 a.m. - 4:30 p.m.
Wednesday and Thursday 8 a.m. - 1 p.m.
Friday 8 a.m. - 12 p.m.

As the registration by phone is realized via the front desk of the Psychosomatic Outpatient Clinic, it may happen that the assistant is talking on the phone when you call. Try again later or write an e-mail to studierendenberatung {{ätt}} studentenwerk-leipzig {{punkt}} de . It is best inform us about your potentially possible schedule in order to make assigning appointments easier.

Please note that great need in certain periods may cause waiting times of up to four weeks. However, that is usually not the rule and we try to assign you with an appointment as soon as possible.

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In general, you can say that psychosocial counselling deals with issues concerning the handling of stress and difficult situations in studies and everyday life, while social counselling deals with issues of financing options, studying with children, studying with chronic diseases etc.

Many issues are in general relevant to social counselling and psychosocial counselling. The question, for instance, whether a leave of absence is reasonable due to a disease or great stress, does not only involve the aspect of how to benefit from that time to feel better and be able to study again (psychosocial counselling), but often also the problem of how to finance this period (social counselling). That is why psychosocial counselling and social counselling collaborate closely in many aspects – provided the respective student gives his or her consent.

If you are not sure which of the two counselling services to contact (first), you can describe your problem and ask for our evaluation in an e-mail.

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The open office hours usually take place two days a week at both locations (Center for Social Services, Gutenbergplatz 4, and Center for Mental Health, Semmelweisstraße 10). As the name implies, you do not need an appointment beforehand. Simply come by during the office hours, take a seat in the waiting area and one of the consultants will approach you.

In contrast to individual counselling by appointment, such a public counselling meeting takes only up to 20 minutes. During that time, we want to find out what your problem is and which of our offers may be appropriate for you (e.g. group or individual counselling).

Public counselling is thus intended to establish the initial contact to the counselling office, meet the consultant and to discuss the further proceeding. You can visit the open office hours on the following days:

Tuesday 1:30-2:30 p.m.
Thursday 9-11 a.m.

Changes of location or time of the open office hours will be published on the Studentenwerk website.

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To be able to make use of the counselling service, you need to be a student of one of the following universities in Leipzig:

  • Leipzig University
  • Leipzig University of Applied Sciences (HTWK)
  • University of Music and Theater “Felix Mendelssohn Bartholdy” Leipzig
  • Academy of Visual Arts (HGB)
  • Leipzig Graduate Schools of Management
  • University of Applied Sciences for Telecommunication
  • University of Cooperative Education Saxony
  • International University of Cooperative Education Leipzig (IBA)
  • University of Applied Sciences Saxony (DPFA)

If you are enrolled in one of these universities, you can agree an appointment or come to the open office hours. Do not forget your student card. Usually, up to ten individual counselling sessions are possible.

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The counselling service is not about your problem being "worse enough" to be able to make use of it. If you consider counselling helpful, that is reason enough to agree an appointment for counselling or to visit the open office hours. It makes usually more sense to seek help in time and prevent greater stress than to wait until you feel very bad about everything.

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Your visit at the counselling office and, of course, the content of the counselling sessions are subject to medical confidentiality. That means neither other Studentenwerk employees nor the universities nor other authorities (like e.g. health insurances) will know about your visit. Only in special cases, when the student explicitly requests that information be disclosed to other authorities, such information may be disclosed to the respective authority – however subject to the written release from medical confidentiality by the student.

We make notes for internal use during the sessions, which we treat according to the data protection regulations. They serve to prepare further meetings and as the basis for a certificate requested by the student for another authority.

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You certainly can bring another person to the counselling session – e.g. if it is too hard for you to seek help on your own or if the other person is involved in the problem. Usually– and if that is okay for you – we will ask that you come to the office alone at first and then send for the other person later.

The counselling process sometimes reveals that it is required or reasonable to involve another person in counselling. In that case, too, you could bring another person to the scheduled appointment. We will discuss this in detail with you beforehand to prepare clearly what the concern of this meeting is.

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As this question arises quite often and it is not that easy to find one’s way in the world of therapeutic possibilities, we issued a guideline on this subject, which will be available here soon.

You can of course schedule an appointment, where we find out together, which therapeutic options seem appropriate for you.

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Crisis means the absolutely acute case, where you see no way out. We published a guideline on this issue as well, which will be available here soon. If you are thinking about suicide, you should go to the next clinic or make use of another service (e.g. talking to the community mental health services). May be it helps if you call someone to accompany you.

Here you will find a list of various services provided by the authorities, hospital emergency rooms, and emergency numbers.

In emergencies, you can always call the rescue coordination center (112) or the police (110).

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It is of course possible to consult us in this regard. We would discuss your personal goals and look for appropriate solutions.

The City of Leipzig has furthermore compiled a guideline listing various support services for people with alcohol and drug issues. You can download this "addiction assistance guideline" in the download section of the homepage of the City of Leipzig.

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In this regard, you can either consult us or, if you are a student of Leipzig University, the Student Advisory Service Office of Leipzig University (SSZ Goethestraße 6). The Career Service of Leipzig University (Burgstraße 21, 1st floor) may provide you with information as well.

At the psychosocial student counselling office, we will consider together, what your interests are and how you imagine your future. Thus, we can of course develop the basis for you to arrive at a decision. You can also attend the group for students changing their field of study and those who want to. We are unfortunately not able to provide you with specific details concerning the available fields of study.

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The psychosocial counselling office offers public and private groups on various subjects. For further information on these groups, please read above.

To participate in the private groups, it is required for you to attend an individual counselling session with one of our consultants beforehand. When you chose a group, you want to attend or are interested in our group offers, just schedule an appointment for counselling. Then we can provide you with further information and find out together, which group is appropriate for you.

You can proceed similarly with regard to the public groups, but you can attend them also spontaneously and without any appointment. For further information on the schedule, please read above.

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The difference between public and private groups is the way of access, the composition of the group and the group duration. While the participation in private groups require definitely prior individual counselling, in which we discuss the participation and deal with the registration, you can attend public groups without scheduling an appointment before. The consequence of this proceeding is that a private group has permanent participants and is scheduled for a predefined period (e.g. eight weekly meetings) and usually a prepared program. In public groups, the members may vary; the group defines specific issues, with the PSB consultants moderating and suggesting topics. The number of group meetings the students participate in is not specified before.

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Yes. We offer counselling services in German and in English. International students can attend up to ten counselling sessions as well. We have a group for international students; for further information on groups, please read above.

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You can agree appointments for counselling in different ways. Refer to the first question above (“How can I get an appointment for counselling?”) for the detailed procedure. If you cannot attend an appointment, you can cancel the appointment by phone or, even better, by e-mail. We read our e-mails regularly, so that your cancellation reaches the consultant directly. If you want to agree another appointment, note this in the e-mail. We will suggest a new appointment.

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Of course, we give advice in that case too. Either you agree an appointment or you visit the open office hours. Then we can consider together, how you can handle the situation best and may be also, how to help the person concerned or if it is better to do nothing.

Either it may be helpful sometimes to bring the person concerned directly or we agree or discuss a joint appointment (see the question “Can I bring my boyfriend/girlfriend, brother/sister/parents/flat mate to the counselling session?”).

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In the counselling sessions, we try to assess the need for support right from the beginning. As the case may be, we make use of the counselling sessions by means of different key aspects, depending on whether brief counselling of a few sessions appears sufficient or it seems that long-term support by an outpatient psychotherapist is required. We may use the counselling sessions to help you finding a therapist or try to reach a short-term solution of your problem in order to bridge the time until you start an external therapy.

This proceeding usually provides us with a sufficient number of counselling sessions to approach your difficulties or to ensure the transition into a further treatment program.

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You can get initial advice from us, which clinics and which offers may be appropriate for you. In general, you have to wait until you are admitted to a clinic. That waiting time depends on various factors. When you suffer a crisis, you can get treatment directly at any time; see here fora list of the services offered by the City including the crisis call centers (see question “Where can I go in a crisis?”).


Other Services

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The Student Service Center of the university offers low-threshold, promptly usable psychological counseling services at no charge three times a week. You need to make an appointment. For more information, please refer www.uni-leipzig.de/+psychologische-beratung

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In addition to Studentenwerk, the student organizations (StudentInnenRäte) of university and HTWK Leipzig provide counseling services for students in problematic situations as well. They provide help and assistance in organizing and handling everyday student life.

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Student teachers can make use of the psychological counseling office at the Zentrum für Lehrerbildung und Schulforschung of Leipzig University. In addition to counseling interviews, Annett Ammer-Wies, licensed psychologist and systemic therapist and counselor (SG), offers workshops on various issues like examinations and postponing. For information and contact, please refer to http://www.uni-leipzig.de/~zls/psychologischeberatungsstelle.html

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Students of all universities can talk about their worries on the phone at night. Trained persons, students themselves, are on the other end of the line, listening actively and forwarding the student to the appropriate counseling service, if necessary.

You can reach the Nightline in Leipzig during semesters every Monday, Wednesday, and Friday from 9 p.m. to midnight by calling 0341/973 7777. For further information, refer to the Facebook page “Nightline Leipzig”, leipzig.nightlines.eu or write an e-mail to leipzig {{ätt}} nightlines {{punkt}} eu .

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The self-help group geist:reicht is an offer especially for mentally ill students suffering from work disruption. This group is a university group of the HTWK Leipzig and a work group of the student organization of the Leipzig University:  www.geistreicht.de

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Crisis call center, help hotline, social-psychiatric service, or Samaritan telephone line - the page of the City of Leipzig gives all phone numbers and contact details at a glance. Download the guideline here.

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The Selbsthilfekontakt- und Informationsstelle (SKIS - self-help contact and information office) of the City of Leipzig provides information on self-help and support groups in Leipzig. You can get advice; will be placed in a self-help group, if possible, or get support in establishing a self-help group yourself.

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As many international health insurances and travel cancelation insurances exclude mental disorders from insurance coverage, we recommend paying close attention to possible exclusion clauses and reading the General Terms and Conditions carefully.

On this account, the “Irrsinnig Menschlich e.V.” association has prepared an overview on the subject of travel insurances for mentally ill persons, which you can read here.


Feedback

If you have any questions, ideas, or criticism on the counselling services offered by Studentenwerk Leipzig, please contact the consultants or winkler {{ätt}} studentenwerk-leipzig {{punkt}} de (Julia Winkler)hansen {{ätt}} studentenwerk-leipzig {{punkt}} de (,) head of Human Resources/Social Services.