Psychosocial Counselling via E-mail and Telephone

Due to the current situation, we offer individual counselling in person, by telephone or video-based.

If you have any symptoms of illness or feel unwell, please refrain from visiting in person. In such cases, please use the contactless options of telephone counselling or make a new appointment.

Our open consultation service are curretly still conducted via telephone.

The psychosocial counselling service by the Studentenwerk is realized in collaboration with the Faculty of Medicine of the Leipzig University, represented by the head of the Clinic and Policlinic for Psychosomatic Medicine and Psychotherapy of the Leipzig University Hospital. This ensures high counselling standards as well as the integration of the latest therapeutic developments.

Where We Help

Studying itself as well as student life may involve great demands and challenges. It is therefore not abnormal that one has difficulties studying, personal conflicts, or is mentally stressed. You can contact us at any time and will be given professional advice and individual support in solving your personal problems!

Where to find us & who we are

The open office hours and individual counsellings take place at the following locations:

  • Center for Social Service (CSS) – Gutenbergplatz 4, 04103 Leipzig
  • Klinik und Poliklinik für Psychosomatische Medizin und Psychotherapie – Semmelweisstr. 10, 04103 Leipzig (opposite the Russian Orthodox Church)

The team of the counselling office includes psychologists who are licensed psychological psychotherapists or advanced in postgraduate training to become psychological psychotherapists.

Collage Team der Psychosozialen Beratung

Our Team

Our Services

Other Services

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The Student Service Center of the university offers low-threshold, promptly usable psychological counseling services at no charge three times a week. You need to make an appointment. For more information, please refer to this page.

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In addition to Studentenwerk, the student organizations (StudentInnenRäte) of Leipzig University, HTWK Leipzig and HTM provide counselling services for students in problematic situations as well. Further they provide help and assistance in organizing and handling everyday student life.

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Students participating in the teacher training programme can make use of the psychological counseling office at the Zentrum für Lehrerbildung und Schulforschung of Leipzig University. In addition to counseling interviews, Annett Ammer-Wies, licensed psychologist and systemic therapist and counselor (SG), offers workshops on various issues like examinations and postponing. For information and contact, please refer to

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Students of all universities can talk about their worries on the phone at night. Trained persons, students themselves, are on the other end of the line, listening actively and forwarding the student to the appropriate counseling service, if necessary.

You can reach the Nightline in Leipzig during semesters every Monday, Wednesday, and Friday from 9.00 p.m. to midnight by calling 0341/973 7777. For further information, refer to the Facebook page “Nightline Leipzig”, or write an e-mail to leipzig {{ätt}} nightlines {{punkt}} eu.

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The self-help group geist:reicht is an offer especially for mentally ill students suffering from work disruption. This group is a university group of the HTWK Leipzig and a work group of the student organization of the Leipzig University:

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Crisis call center, help hotline, social-psychiatric service, or Samaritan telephone line - on the page of the City of Leipzig you can find all telephone numbers and contact details at a glance. 

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The self-help contact and information office (SKIS - Selbsthilfekontakt- und Informationsstelle) of the City of Leipzig provides information on self-help and support groups in Leipzig. You can get advice; will be placed in a self-help group, if possible, or get support in establishing a self-help group yourself.

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As many international health insurances and travel cancellation insurances exclude mental disorders from insurance coverage, we recommend paying close attention to possible exclusion clauses and reading the General Terms and Conditions carefully.

On this account, the “Irrsinnig Menschlich e.V.” association has prepared an overview on the subject of travel insurances for mentally ill persons, which you can read here.


If you have any questions, ideas, or criticism on the counselling services offered by Studentenwerk Leipzig, please contact the consultants or cremer {{ätt}} studentenwerk-leipzig {{punkt}} de (Hannah Cremer), provisiona head of Social Services.

Info materials for staff & students