How to reach us

We are here for you.

Our counsellors are available for your questions and problems concerning BAföG – from the application to the legal requirements to the repayment modalities. Your personal counselors are happy to provide information and advice and to help you with funding your studies.

General BAföG hotline

You can find your individual counsellor’s telephone number below on the respective form. If you have general questions on BAföG, feel free to use the BAföG hotline: 

  • Telephone number: 0800-223 63 41
  • Monday to Thursday 8.00 a.m.-6.00 p.m., Friday 8.00 a.m.-4.30 p.m.
Department for Grants

Department for Grants

Goethestraße 6
04109 Leipzig

Phone: +49 341 9659-5

Write an email

Personal office hours on site

Tuesday

–

Thursday

–

Telephone office hours

Wednesday

–

How to reach us – depending on your request

Depending on your request, we recommend different ways to get in touch.

Topic/type of questionRecommended Contact
General BAföG advice
(e.g. change of subject, transcript of records, funding for international students)		Please first contact the free BAföG hotline (see above). Alternatively, you can use the in-person consultation hours on site.
Questions about the application process
(e.g. forms, deadlines, technical questions about BAföG Digital)		Most questions can be resolved quickest in person with your counsellor.

To submit additional documents or report changes (e.g., a new bank account), please use the postal service or BAföG-Digital.
Questions about the processing status of your application (after a reasonable processing time)We kindly ask you to generally refrain from such inquiries, as they require a lot of processing time and can extend the overall processing duration.

If a follow-up is exceptionally necessary, please use the in-person consultation hours on site or – if you are not nearby – the telephone consultation hours of your personal contact person.
Questions about whether documents have arrivedWe also kindly ask you to generally refrain from these inquiries to avoid delays in the overall processing.

Only if a follow-up is exceptionally necessary should you contact your personal counsellor during in-person or telephone consultation hours.
Urgent or complex concerns about your applicationPlease generally consult your counsellor in person on site.

TIP: If you have any important questions, simply drop by during our office hours – it’s often quicker and we can help you straight away.

The contact channels in detail

  • Central BAföG hotline of the Federal Ministry of Education and Research:

    For general questions about BAföG, how to apply and how to use BAföG-Digital.

    • 0800-223 63 41 (Monday to Thursday 8:00 a.m.-6:00 p.m., Friday 08:00 a.m.-4:30 p.m.).
  • E-Mail

    For general questions about your specific application, in individual cases to arrange an appointment outside office hours.

    Please do not send personal concerns, legal advice or queries about the processing status by email.

    You can find the email address of your contact person below on this page. Please enter your surname in the “Your personal contact” section.

  • Personally on site

    The best choice for general and individual, urgent or more complex matters. Applications or missing documents can also be handed in during personal consultation hours. You can find the personal consultation hours at the top of this page.

  • By telephone with your Counsellor

    If an in-person visit is not possible, you can contact your counsellor during their telephone consultation hours.

    You can find the telephone number of your contact person below on this page. Please enter your surname in the “Your personal contact” section.

  • BAföG Digital

    To apply, upload your documents, notify us of changes (e.g. address or IBAN) if you have already submitted your application online or would like to submit it online at bafoeg-digital.de (German):

  • Postal route and letterbox

    Applications can be made and documents submitted by post. Changes of address or bank details, for example, can also be communicated. It is also possible to drop them in our letterbox.

    Our address:
    Amt für Ausbildungsförderung
    Goethestraße 6
    04109 Leipzig

Your personal contact

As the processing of your documents may take some time, we kindly ask you to refrain from status inquiries whenever possible.

Please note: Our mailbox accepts attachments up to 3 MB. Alternatively, you can also send us your documents easily via BAföG-Digital.

Use the following form to retrieve the contact details and telephone numbers of your contact person.

1

Enter last name

2

Result

Further contact

Graduate Funding

Ms. Nielebock

Department for Grants

Room 123
Goethestraße 6
04109 Leipzig

Phone: +49 341 96 59 781

Write an email

Personal office hours on site

Tuesday

–

Thursday

–

Telephone office hours

Wednesday

–

Who are we responsible for?

The Department for Grants in Leipzig is responsible for students of the following Leipzig institutes:

  • Leipzig University (indluding Studiencolleg)
  • Leipzig University of Applied Sciences (HTWK)
  • University of Music and Theatre „Felix Mendelssohn Bartholdy“ Leipzig (HMT)
  • Academy of Fine Arts Leipzig (HGB)
  • HHL Leipzig Graduate School of Management
  • Lancaster University Leipzig

Let’s start!

Apply for BAföG online (German)
Download Application forms (German)

Other responsibilities

The different locations of the iba are not independent and are bound to the supervision of The Hessen State Ministry of Higher Education, Research and the Arts (HMWK). Students of this university are not able to receive support through BAföG.

The Dualen Hochschulen Sachsen (DHSN) are under the responsibility of the Studentenwerk Chemnitz-Zwickau.

Creation: Designtoasty