Coronavirus: Effects on the services of the Studentenwerk Leipzig

Please check regularly on the subpages of our individual facilities and offers for information on possible restrictions and updates!
Cronoavirus

In order to slow down the spread of the coronavirus (COVID-19), the Studentenwerk Leipzig has decided on a number of measures that will lead to restrictions on our services. On this page we inform you about the effects and update the information regularly. Please also consult our website directly and check the subpages of the respective institutions and offers to see if there are any restrictions. 

Update 27 March

  • Due to many requests about the procedure of controls of the MDV semester ticket as of 1 April ( also see the update from 24 March), we would like to point out, that According to MDV it is sufficient to show your student ID with the old semester imprint, an official photo ID and the certificate of enrollment on your cellular device. The certificate of enrollment does not have to be printed out.

Update 25 March

  • A reminder for the students who live in our student halls of residence: This is not the time for corona parties, joint film or game nights. Please protect yourself and especially others. Stick to the rules and avoid contact outside your shared flat! In the state of Saxony a contact ban has been in effect since Monday, group gatherings, even in dormitories, are therefore illegal! You can find information on the general regulations of the Free State of Saxony on the following website: www.coronavirus.sachsen.de.

Update 24 March 

  • Information on the MDV semester ticket: Due to the closing of the universities, many validation machines for student ID cards are currently no longer accessible. The MDV has therefore adopted the following regulations until further notice. As of 1 April 2020, the MDV semester ticket will be valid:

- If the student ID card has an imprint of the past semester, the confirmation of enrollment for summer semester 2020 must be presented in case of control.
- If the current semester is printed on the ticket, the check is carried out as usual.
- In addition, the student's official photo ID must always be presented.
 

Update 23 March

  • The handing out of transitional semester tickets as well as the transitional Mensa Cards for international students will be postponed to a later date due to the closing of the SSZ. We will inform you about details as soon as possible. 

Update 20 March

  • Due to the current situation, we have doubled the data volume available in our student halls of residence for the months of March to June to 600 GB per month. Further we would like to point out again that the studNET consultation hours will be cancelled until further notice. Instead, the telephone hotline is available daily from 8.30 a.m. to 3.00 p.m.

Update 18 March 

  • All Mensas and Cafeterias will stay closed from today, 18 March 2020 until presumably 20 April 2020. The reason is the general decree of the Free State of Saxony.
  • Further we would like to emphasize again that the BAföG payment for April is secured. The postponement of the start of summer semester 2020 will in no way affect BAföG entitlement. If you have any questions, please contact your personal counsellor by e-mail or telephone.

Update 17 March

  • Our writing lab (usually taking place on Fridays) will be cancelled for the time being. 
  • Mensa Schönauer Straße will not stop operating, but will be open from Monday to Friday from 8.30 a.m. to 2.00 p.m.
  • The open office hours of our tutors as well as the opening hours of the tableware exchange will be suspended until further notice. Also all events organised by the tutors are cancelled. The tutors can still be contacted bytutoren {{ätt}} studentenwerk-leipzig {{punkt}} de ( e-mail) and via Facebook.
  • If you have any questions regarding the exemption from and repayment of semester fees, please contact us by phone during the usual office hours at +49 341 9659 665. Personal office hours will be suspended until further notice.

Update 16 March

Student Housing 

  • The office hours of the caretakers and housing officers will be cancelled until further notice. They can still be contacted by e-mail and telephone during office hours.
  • Inspections and tests already planned in the residential units will be postponed (e.g. kitchen and bathroom inspections, drinking water flushing and sampling, testing of smoke alarms and fire dampers), the regular inspection this year is to take place at a later date.
  • All common rooms including the fitness rooms will be closed until further notice.
  • The student clubs will close on Tuesday, 17 March 2020 and all planned events will be cancelled.
  • The studNET office hours on Tuesdays will be cancelled. Instead, we will extend the consultation hours of the telephone hotline daily from 08.30 a.m. to 3.00 p.m.

BAföG & Finances

  • As the Federal Ministry of Education and Research has announced by decree, the postponement of the start of lectures has no effect on the BAföG entitlement under any circumstances. Students (no matter whether they are in their first semester or already receiving support) do not have to worry that they will not receive any money in or for April.
  • For the time being, the Department  for Grants can only be contacted by telephone during office hours. Please contact your personal counsellor directly.
  • The Student Job Office no longer offers open office hours. The jobs will be allocated online. You can contact the Job Office by telephone at +49 341 9659 630 and by e-mail.

Counselling & Social

  • For the time being, our psychosocial counselling can only be contacted by telephone and studierendenberatung {{ätt}} studentenwerk-leipzig {{punkt}} de (e-mail), no personal consultation hours will be taking place. 
  • Our social counselling service only offers telephone consultation hours. Appointments for counselling that have already been arranged will be conducted by telephone. 
  • The SSZ is closed until further notice. If you have any questions regarding student services such as ISIC, Mensa cards and children's Mensa cards, you can contact us during regular office hours by phone at +49 341 96 59 850.
  • Legal assistance and legal advice are only available during telephone consultation hours until further notice. 
  • The information event on 25 March 2020 "Offspring expected - what now?" will not take place.

Mensas and Cafeterias

  • As of Tuesday, 17 March 2020 Mensa Schönauer Strasse will be closed until further notice. The reason for this is the closing of the nearby "Berufsakademie Sachsen".
  • In our Mensas and Cafeterias there will be no more salt and pepper dispensers on the tables for the time being. 
  • We have removed the children's play areas from our Mensas.

Mobility

Update 13 March 2020

Mensas and Cafeterias

  • At present, there are no plans to close our Mensas and Cafeterias completely, the current opening hours during the semester break will remain unchanged for the time being.
  • Only Cafeteria Dittrichring will remain closed until 29 March 2020. This is due to the decision of the Leipzig University of Music and Theatre to close down completely till 29 March. 
  • Due to higher staff requirements, some of the services offered in our Mensas and Cafeterias will be restricted.
  • The cutlery in the self-checkout compartments is currently exchanged several times a day. From Monday, 16 March, cutlery will be handed out at the cash desks or at the serving counters together with the food. 
  • It is expected that from Monday 16 March, all self-service facilities in the Mensas and Cafeterias will temporarily be switched to staff service.
  • The salad counters in our Mensas will be closed, alternatively, pre-portioned salad bowls will be offered. Only in the Cafeteria am Elsterbecken the salad counters will be converted to staff service.
  • In the Mensa am Park, the wok, pizza counter and grill will remain closed.
  • Unpackaged rolls will be temporarily  be offered in packaging.
  • Disinfectant dispensers have been installed in the entrance areas of our Mensas and Cafeterias. In addition, notices with hygiene rules of conduct and proper hand hygiene have been posted.
  • Surfaces with frequent customer contact are disinfected several times a day in our Mensas and Cafeterias. 
  • As large communal catering facilities, the Mensas and Cafeterias are subject to very strict hygiene regulations anyway. The employees in our Mensas and Cafeterias are regularly instructed accordingly and have recently been instructed again.

Administration and Counselling

  • Disinfectant dispensers were installed in the entrance areas of our administrative and consulting facilities.
  • Notices with hygieni rules of conduct and correct hand hygiene have been placed.

Events

  • Canceled: "My studies in Leipzig: application, enrollement and the first semesters" (originally planned for 18 March 2020 at the HTWK)
  • Canceled: International Café (originally planned for 24 April 2020 in Mensa Peterssteinweg )
  • Canceled: Study Information Day at the University of Leipzig/Info desk of the Studentenwerk Leipzig (originally planned for 25 April 2020)