Repairs and Defects

In case of repairs and defects at your hall of residence, please contact us at first. Refer to your tenant account for the contact persons in charge and the caretaker’s contact details.

Emergency Numbers

Police 110

Fire brigade/medical rescue service 112

Emergency medical service (SHI physicians) 116117


Technical Stand-by Service for Damages and Emergencies Outside the Caretaker’s Office Hours

Emergency sanitary service outside the caretaker's working hours (Firma Leinemann):

+49 (0) 171 77 13 164

Electrical emergency service outside the caretaker's working hours (Firma Licht&Kraft):

+49 (0) 151 12 00 33 00

Lock and key emergency service (Firma ASB), at your own expense: 

+49 (0) 172 34 93 111

Transponder emergency service (Firma Spie), at your own expense: 

+49 (0) 341 24 53 899

Psychiatric emergency service:

+49 (0) 341 97 17 888

Importante note: Please note that Please note that the technical emergency service applies only outside working hours of the caretaker. The working hours of our caretakers can be found here under contacts.